OwnBackup Recover for Dynamics 365 Managing API Limits

    OwnBackup allows ADMINS to set limits for API consumption for files and attachment download via the REST API.
    Admins should first verify the API usage in their MS Dynamics 365 environment.

    1. Log in to your Power Platform admin center  (https://admin.powerplatform.microsoft.com/)
    2. Navigate to the Analytics > Dataverse.

    These screens will help you understand the number of APIs your organization uses, your daily limits, as well as your file storage user and table/entity usage. These numbers will be used to decide on your API limit strategy with OwnBackup.

    MS Dynamics 365 governs the total number REST APIs used per rolling 24-hour period. Typically, there are other apps that utilize some of that API bank along with OwnBackup.

    See also: MS Dynamics API and limits

    To modify the settings in OwnBackup, select a service and navigate to the Options menu.

    Controlling the Rate of File & Attachments Download

    OwnBackup intelligently separates the download of data objects from the file/attachment objects during a backup. Since files & attachments only need to be downloaded once (unless changed), the backup service checks for the difference between files and new/changed files in your environment. This includes items such as Attachments, Content Notes, Documents, etc..

    The default API consumption for downloading the file/attachment objects is 5,000 API calls, which can be increased to 300,000 (note: each file consumes 1 REST API call). This means that with a 300,000 limit, every backup will attempt to use up to 300,000 API calls to download 300,000 potential records. This will continue for each backup until it finishes downloading all of the file/attachments

    For example: If an org contains ~800,000 files to download and the API limit is 300,000 - it will take approximately three backups for all the files to download. Warnings for file download limits will display until all of the file/attachment are fully downloaded.


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