Knowledge Base

Frequently asked questions on our new domain announcement...

Process for adding the Reporting tab to older versions of Secure....

Provides steps for adding Visualforce pages for Salesforce Classic to both the Field History Explorer and Who Sees What Explorer's Records lens....

Provides steps for adding Lightning components for Salesforce Lightning to both the Field History Explorer and Who Sees What Explorer's Records lens....

Troubleshooting step for Lightning components when encountering an error in Secure....

New Domain Addition - Request to Add ownbackup.com and owndata.com to Allow List...

Unarchiving a child record when the parent record is archived will fail, unless the toggle is switched on for Enable Unarchive When Parent Archived. This will resolve the issue in some cases, but will create orphaned child records. This feature is located in the Settings tab, under Unarchive....

New customer installation process for the Connect application....

Existing customer installation process for the Connect application....

Provides information on Salesforce Health Check and how Secure enhances an Org's security....