Knowledge Base

    Yes you can change the retention policy for any one of your services as long as you are signed in as the owner. To change this you would need to select the service you would like to change and under options click on edit retention policies....
    1. After refreshing the Sandbox you should re-authenticate your user. 2. A new Backup service will be created. 3. You need to Archive the old Backup Services (from the Options Menu)....
    Can OwnBackup Backup Salesforce Weekly Exports?...
    To permanently delete your Sandbox environment backups, simply click on:...
    OwnBackup allows the admin to set limits for API consumption for files and attachment download via the REST API...
    Export Data OwnBackup provides its clients to be able to export their Data and Metadata to a CSV.file or to a MYSQL, MS SQL or Oracle database....
    OwnBackup Smart Alerts...
    This article provides a short explanation of why some objects appear with a '-' in the Backup summary Table...
    This article lists the objects that are excluded from export to Amazon S3...
    Authenticated / Backup User Permission Requirements...

    Contact Us

    Our Customer Support team is available by phone for urgent Production issues

    Standard Plan: Monday – Friday: 9:00 AM – 6:00 PM Local Business Hours

    Premier Plan: 24/7