OwnBackup leverages the Salesforce API, please ensure that the Authenticated User has the required permissions as follows:
*Authenticated User = The user that connects OwnBackup to the client's Salesforce org.
The specific permissions for each OwnBackup authenticated user is defined either in the user’s profile, or via a permission set. As a best practice, OwnBackup recommends having a dedicated user provisioned specifically for OwnBackup. This should enable to enhance security and audit trail capabilities, as well as assist to avoid API concurrency collisions, and other problems that may occur due to with the same user issues.
The recommended best practice for large data volumes, is as follows to have a dedicated authenticated user for the Core product, and one authenticated user for the Archive product.
For security best practices:
Please note that OwnBackup uses the latest available backup to determine the schema of the Org, and accordingly whether certain fields/sObjects are read-only. Therefore, make sure to force a backup upon Salesforce’s enabling read-write access to the audit fields.
Further reading from Salesforce:
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