We are committed to complying with the EU General Data Protection Regulation (GDPR) and helping our customers comply with "Right of Access", “Right to Rectification” and "Right to Erasure" requests related to GDPR. This guide provides information about the remediation process that our customers can use in their environments if they receive GDPR-related requests from EU Data Subjects and need to apply them to their backups and archives.
As a data processor, we seek to ensure Controllers have the tools needed to facilitate Data Subject Requests within their backups and archives with us. More information can be found on our website.
For the online GDPR Guides, click on the following links:
Sometimes you just want to talk to someone. Our customer support team is available by phone:Request a Technical Support Call Back