Field Is Not Encrypting When Using the PEA

This article provides troubleshooting steps for when a field does not encrypt while using the Platform Encryption Analyzer feature.

1. Check for an email from Salesforce containing a reason for the failure.
2. Navigate to Salesforce Setup.
3. Search for Encryption Policy.
4. Select Encrypt Fields.
5. Check for additional information. If it is a standard field, try to encrypt the field from this page. For custom fields, navigate to the Object Manager and try to encrypt it from the field detail page.