Disable Scheduled Jobs in Expired Secure Packages to Avoid Exception Errors

    This article provides an overview of issues a user may face when scheduled jobs attempt to execute in an expired Org. The user must disable these scheduled jobs until the expired license is renewed, or uninstall the package entirely. If neither option is used, the scheduled jobs attempt to execute and encounter an emailed exception error.

    To disable the automated jobs, perform the following:

    1. Navigate to the Settings tab.
    2. Select Schedules from the menu.
    3. Disable all currently enabled scheduled jobs.
    4. Select Apply Changes.

    To uninstall Secure, perform the following:

    1. Navigate to Setup.
    2. Using the Search feature, locate and select Installed Packages.
    3. Select Uninstall for the installed Secure package.
    4. Review the warning regarding what is lost by uninstalling the Secure package.
    5. Select whether or not to save Secure’s data for up to 48 hours, check the checkbox confirming the decision to uninstall the package, and click the Uninstall button.
    6. On the Installed Packages main page, the requested uninstall job progress is displayed. The uninstall job can be canceled at any time prior to completion.
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