Depending on the configuration options made in the Archive policy settings the archive will be either Hard or Soft delete. The default, and recommended setting is soft delete.
To enable hard delete:
2. Filter by typing "Custom Metadata Types" in the Quick Find.
3. Select Archive_policy_settings.
4. Click Manage Archiver_policy_settings.5. Click Edit.
6. Select the Enable hard delete checkbox.
7. Click Save.
Soft delete removes the record from the Archive Policies list only.
To configure Soft Delete:
Note: Data archived as part of a policy is saved in Archive, and is purged according to the retention policy. You can still view the archive operations executed by the deleted policy on the “Activities” tab, by filtering by policy name.
Note: The Mark for delete filter is NOT in use.
Sometimes you just want to talk to someone. Our customer support team is available by phone: