Home
Knowledge Base
Knowledge Base
Category: Archive
Archive Policy Run Times
Time it takes for policies to run....
2/9/2023
Read More »
Salesforce Authenticated / Backup User Permission Requirements for Archive
Salesforce Authenticated / Backup User Permission Requirements for Archive...
2/8/2023
Read More »
Hyperforce for Archive
Saleforce is changing their architecture....
11/16/2022
Read More »
Archive Related Content Document
This article outlines how to archive Files/Content documents (they are the same! Unlike Attachments which are different) ....
11/14/2022
Read More »
Data Storage and Encryption with BYOK and BYOK-KMS for Archive
Details how data is stored when BYOK or BYOK-KMS...
10/31/2022
Read More »
How to Add the Archive Widget to Experience Cloud
For an Experience Cloud user to see and use the widget, they need the correct permissions. This article explains the process for this....
10/13/2022
Read More »
Archive Health Monitoring
Understanding the trends....
9/21/2022
Read More »
Using the Data Query SDK
This article describes how to use the Data Query SDK, which allows you to imitate global search via code, and get the set of results that match the request....
8/22/2022
Read More »
Archive Tasks and Email Message
When archiving tasks, we recommend following these steps so that tasks are available to unarchive....
7/6/2022
Read More »
When unarchiving a case in Salesforce, can OwnBackup preserve the original case number?
Case Number is an auto-generated number field, and it is a standard salesforce field, so there is no way to change that....
7/3/2022
Read More »
Contact Us
Sometimes you just want to talk to someone. Our customer support team is available by phone:
Request a Technical Support Call Back
Submit a Ticket