Knowledge Base

    Addresses the concerns around Own's use of Snowflake....
    Q2 release information...
    Q1 release information...
    Product release information for January 2024...
    An article explaining how to raise a support ticket with Own...
    description of incident 124 and next steps...
    Frequently asked questions on our new domain announcement...
    New Domain Addition - Request to Add ownbackup.com and owndata.com to Allow List...
    A list of common errors and explanations of suggested next steps to troubleshoot....
    In some cases, Support will request login access to a Customer’s Salesforce account to investigate an issue. Some organizations do not allow login access as a matter of policy, and some use a Salesforce profile that does not allow login access to be granted to Own....

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