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    Knowledge Base

    Own Release Notes Q1 2024

    Q1 release information...
    4/16/2024
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    Own January 2024 Release Notes

    Product release information for January 2024...
    1/8/2024
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    How to Raise an Own Support Ticket

    An article explaining how to raise a support ticket with Own...
    1/3/2024
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    Incident #124

    description of incident 124 and next steps...
    12/3/2023
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    FAQ's About Our Additional Domain

    Frequently asked questions on our new domain announcement...
    9/20/2023
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    We are Adding a New Domain

    New Domain Addition - Request to Add ownbackup.com and owndata.com to Allow List...
    9/12/2023
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    Common Errors and Warnings for Salesforce

    A list of common errors and explanations of suggested next steps to troubleshoot....
    8/7/2023
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    Granting Login Access For Support

    In some cases, Support will request login access to a Customer’s Salesforce account to investigate an issue. Some organizations do not allow login access as a matter of policy, and some use a Salesforce profile that does not allow login access to be granted to Own....
    5/22/2023
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    Statement on Salesforce Spring 2022 MFA Enablement

    This article outlines that there is no impact to Own Applications relating to Salesforce MFA....
    1/23/2022
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    What web browsers are supported?

    What web browsers are supported?...
    1/16/2020
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